Frequently Asked Questions

We operate on a Mac OS platform with Adobe Creative Suite.

We prefer EPS, TIF, PSD, or PDF, but will also accept AI, INDD, or JPG.

Larger files (like those that are going on a building, for instance) don’t need as high a resolution as a flyer. If your image is rasterized, it must be 75 DPI at full size. This will produce a quality print for such a large scale.

Of course. We prefer files built in 1/10th scale, as it’s the easiest to convert. Please remember to scale your resolution as well. Since rasterized images must be 75 DPI at full size, at 1/10 scale, it needs to be 750 DPI. 1/4 scale should be 300 DPI, etc.

Most files can be adjusted in house, but may incur extra artwork fees.

Yes, our in-house design team can work with you to create anything from small banners to entire vehicle fleet wraps.

Proofs are available upon request. Please be sure to mention any Pantone callouts when placing your order. If we are designing your project from scratch, we will email you a proof of the layout.

Generally, we have a 48 hour turn around, but we can accommodate quicker deadlines.

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