Frequently Asked Questions
We operate on a Mac OS platform with Adobe Creative Suite.
We prefer EPS, TIF, PSD, or PDF, but will also accept AI, INDD, or JPG.
Larger files (like those that are going on a building, for instance) don’t need as high a resolution as a flyer. If your image is rasterized, it must be 75 DPI at full size. This will produce a quality print for such a large scale.
Of course. We prefer files built in 1/10th scale, as it’s the easiest to convert. Please remember to scale your resolution as well. Since rasterized images must be 75 DPI at full size, at 1/10 scale, it needs to be 750 DPI. 1/4 scale should be 300 DPI, etc.
Most files can be adjusted in house, but may incur extra artwork fees.
Yes, our in-house design team can work with you to create anything from small banners to entire vehicle fleet wraps.
Proofs are available upon request. Please be sure to mention any Pantone callouts when placing your order. If we are designing your project from scratch, we will email you a proof of the layout.
Generally, we have a 48 hour turn around, but we can accommodate quicker deadlines.
Additional Services
Do you need complex shapes for your graphics? Not a problem. From logos to full size people, make your displays stand out with a custom cut shape. Utilizing the latest technology, we can cut out virtually any shape on a variety of materials. Need help building a file to be router cut? Our prepress technicians can help you out.
From hemming banners to creating costumes, our in-house sewing department will put the finishing touch on your projects. Working with our knowledgeable staff, we’ll help you determine the best finishing methods for your print project’s application. We can create pockets for indoor hanging banners, grommets for outdoor applications, piece together costumes, custom printed tire covers, cushion covers, barricade covers or anything else you can think of.
The possibilities are endless. Be sure to talk to our team to determine the best finishing method for your project.
The work isn’t always done after printing. Trust us to take care of your installations or removals. Our installers are highly trained with years of experience.
Vehicle Wrap Installation
After you drop your vehicle off to be wrapped, we’ll have it washed to prep the surface. Then our certified installers carefully apply vinyl to the surface in segments. Vinyl wraps can take anywhere from a few hours to a few days, depending on the complexity of the vehicle.
Wrap Care and Maintenance
The 3M adhesive vinyl used on your wrap should be washed regularly with soap and water and is guaranteed to last years. To keep your vinyl wrap looking its best even longer, we recommend parking it in a shaded spot, as the desert sun can cause it to fade after an extended period-of-time. For commercial fleet graphics, we can even touch up parts of a wrap on a continual basis. Fender benders happen, don’t let them ruin your branding!
Building Wrap Installation
We can also wrap building surfaces! Check out our building wraps for examples.
Trade Show and Convention Booth Installation
Need your convention booth wrapped with your brand’s graphics? Not a problem! Our installers are quite experienced with the ins and outs of convention centers.
Design | Layout | Software | File Prep | Color | Resolution | Submission | FAQ
Design – Custom Projects, Start to Finish
We weren’t content to just print outside designs, so we have an in-house design department to help you realize your project goals. Work together with our graphic designers, who are experts in the field of designing for grand format printing. Since this kind of print production differs so much from an offset, our design department professionals have become specialists in this area. They can guide you through even the most complex of applications.
How We Work
Schedule an appointment with a designer to discuss your project’s goals, application, and brand standards. During this meeting, we’ll come up with a few ideas and plans to execute them. From top to bottom, we can handle your entire project in-house, and you’ll be in capable hands. After your meeting, the designer will begin working, periodically sending proofs for you to review. Once you’re satisfied with the design, it’s ready to be moved into print production, and possibly installed on-site.
Layout
Grand format print is a specialized area of expertise. If you’re aren’t sure your files are up to spec, we can help properly layout your designs for print. Grand format print can be a complicated area for setting up your files correctly. That’s where we come in. Our prepress technicians have done it all, and are therefore some of the most qualified in the industry. If you have any questions or need to verify proper preparation of files, please contact us.
How We Work
Altitude Color Technologies prides ourselves on working with you to meet deadlines. We are unable to detect issues within files until they go to print. We ask that you prepare your files according to our artwork specifications to avoid delays in meeting your deadlines.
Technical Specifications for Artwork Submission
The software we use is Adobe Creative Suite
- Illustrator: .ai, .eps, or .pdf
- InDesign: .indd
- Photoshop: .psd, .psb, .tiff, .eps, .jpg, or .pdf
File Preparation
Convert all fonts to outlines, and do not embed any linked images (include them separately in a links folder). Embed any Pantones. Render all fonts and do not flatten file (this helps for any color correction that has to be done) Include fonts and links in separate folders. Do not embed links.
Color
All colors, images links and files should be in CMYK process. Please include all PMS colors along with a color proof for matching.
Resolution
For large and grand format printing, all files need to be at least 75 DPI at final size.
Digital Media Submission
- CD
- DVD
- Email (under 20MB)
- Our Upload Page (contact us for access)
Have additional Questions? Check our FAQ page.
